IS THE STEERING COLUMN LOCK FAULTY, OR IT’S A FAULTY KEY?

DOES YOUR MERCEDES SPRINTER HAVE THE FOLLOWING SYMPTOMS?
- not starting;
- when inserting the key into the ignition switch, it can’t be turned;
- when you attempt to turn the ignition on, you hear a clicking noise but still can’t turn the key;
- it takes several tries before you can turn the key and have the ignition on;
- steering wheel stuck in the lock position;
- central locking not operating from remote.
Models affected: Mercedes Sprinter W906 M.Y. 2006-2013.
Common issues: steering column lock faulty or faulty key.
As a key and electronic steering column lock are parts operating on every cycle of ignition, they do wear out en eventually fail.
WHAT IS A STEERING COLUMN LOCK, AND HOW DOES IT WORK?
Modern vehicles are fitted with an electronic steering lock module which is an anti-theft device. It is fitted along the steering column, usually about midway through it. The lock module is controlled by the electronic ignition switch. When the ignition switch module receives the correct identification signal from the key, it sends a signal to the electronic lock to unlock the column. Inside, the lock is engaged and disengaged by a mechanism operated by a tiny electric motor which is part of it. The steering column lock unit is personalised to the vehicle by programming and can only be done once.
The first column locks were completely mechanically operated. General Motors introduced many of its products in 1969, drastically reducing thefts of these GM models and Ford, Chrysler, and AMC products in 1970.
HOW CAN WE HELP YOU:
Here at OGS Mechanics, we have the in-house facility and mobile units that can travel to you and rectify this fault at your location. This way, we minimise the inconvenience of not having your van on the road, and also, we do not require your Mercedes Sprinter to be recovered, which in some situations it may be very difficult.
Our mobile unit can often replace the faulty electronic steering column lock within the same day as we stock new genuine locking modules or supply you with a new ignition key.
Call us today to check how we can get you back on the road if your Mercedes Sprinter has a faulty ESL or a faulty key.
P.s. Always have a spare key; it will be very useful when required and will save you time and money.