O.G.S. Mechanics

Advanced Vehicle Repair Centre

Phone: 0208 346 6755

Mobile: 0790 8640 578

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Privacy Policy

PRIVACY POLICY

Effective Date: 24 October 2026

Last Update: 24 October 2026

This privacy policy for OGS MECHANICS LTD (“We”, “Us”, or “Our”) explains how we collect, use, store, and protect your personal information when you visit our website [suspicious link removed] and use our services.

We strongly encourage you to read this document carefully. By using our website or submitting your details through our contact forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information depending on your interaction with us:

  • Initial Enquiries and Quotes (Contact Forms): When you contact us to request a quote or book an appointment, we collect:
    • Name
    • Email address
    • Phone number
    • Vehicle Reg Plate required to provide an accurate estimate
  • Service Completion and Billing (Invoicing): We only collect your postal address when a contract is finalised (a vehicle repair or service is carried out), and an invoice must be issued in accordance with UK accounting regulations. We do not collect postal addresses for general online quote enquiries.

We do not collect sensitive personal data (special category data, such as health information, political opinions, or biometric data).

2. How We Collect Your Information

We gather information through the following methods:

  • Information you provide to us directly: When you fill in a form on our website to request a quote, book an appointment, or communicate with us by email or phone.
  • Information collected automatically: When you access our website, certain technical information (such as IP addresses, browser types, and usage patterns) may be collected automatically via cookies.

3. How We Use Your Information and Legal Bases for Processing

Under UK GDPR, we must have a valid legal basis to collect and process your personal data. We use your information for the following purposes:

  • Performance of a Contract:
    • To process your request for vehicle repair quotes.
    • To schedule and confirm workshop appointments.
    • To carry out agreed vehicle servicing, repairs, and customer support.
  • Legal Obligations:
    • To maintain internal accounting records, issue invoices, and retain billing documentation (including billing addresses) to comply with UK statutory tax laws.
  • Legitimate Interests:
    • To respond to enquiries or customer feedback.
    • To evaluate, maintain, and improve the quality of our services and website functionality.
    • To prevent fraudulent activities and maintain website security.
  • Consent:
    • To send service reminders (such as MOT or annual service reminders) or marketing communications, where you have explicitly opted in to receive them. You may withdraw your consent at any time.

4. Cookies and Similar Technologies

Our website uses cookies to ensure proper website functionality, analyse usage trends, and manage user preferences.

For detailed information regarding the types of cookies we use, how they work, and how to manage your cookie preferences, please review our Cookie Policy.

5. Do Not Track (DNT) Signals

We do not currently respond to or alter our practices in response to ‘Do Not Track’ (DNT) browser signals.

Because there is no common industry or legal standard for interpreting DNT signals, we manage your privacy preferences directly on our website. Your consent and tracking choices are fully respected and enforced through our Cookie Banner, in compliance with UK GDPR and PECR regulations. You can update or review your privacy preferences at any time using our Cookie Settings link.

6. How Long We Retain Your Information

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements:

  • Enquiries and Quotes: Personal details submitted for general enquiries or quotes that do not lead to a booking are retained for up to 12 months.
  • Service Records and Invoices: Data associated with completed workshop services, billing, and postal addresses is retained for a minimum of 6 years to comply with UK statutory tax and financial reporting regulations.

When we no longer have a legitimate business or legal need to process your personal information, we will securely delete, anonymise, or isolate it from further processing.

7. Sale and Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We only share information with trusted third-party service providers (such as website hosting providers, IT support, or payment processors) who process data on our behalf, strictly under confidentiality agreements and in compliance with data protection laws.

8. Data Security

We implement appropriate technical and organisational measures to ensure that the information we collect is stored securely. However, no method of transmission over the internet or digital storage system is completely secure. While we take commercially reasonable measures to protect your personal information, absolute security cannot be guaranteed.

9. Privacy of Children

Our services are not intended for or directed at children. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can promptly delete the information.

10. Links to External Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external sites. We encourage you to read the privacy policies of any third-party website you visit.

11. Your Rights Under UK GDPR

If you are a resident of the United Kingdom, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Object: You have the right to object to our processing of your personal data based on legitimate interests or direct marketing.
  • Right to Data Portability: You have the right to request that we transfer your personal data to another organisation or directly to you.

To exercise any of these rights, please contact us using the details provided below.

12. Right to Complain

If you have any concerns about how we handle your personal data, you have the right to lodge a complaint with the UK data protection supervisory authority:

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our operational practices. Any updates will be posted on this page with an updated “Effective Date”.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Company Name: OGS MECHANICS LTD
  • Address: Units 9 – 14, Millers Yard, 28 Long Lane, Finchley Central N3 2QG, UK
  • Email: office@ogsmechanics.com